Last updated: January 25, 2026
Introduction
Provoque Labs (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and products.
Information We Collect
When You Purchase a License
- Name and email address
- Payment information (processed securely by our payment provider)
- Website URL where the license will be used
When You Use Our Website
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent on site)
When You Contact Support
- Name and email address
- License key (for verification)
- Information you provide about your issue
How We Use Your Information
We use your information to:
- Process your purchases and deliver license keys
- Provide customer support
- Send important product updates and security notices
- Improve our products and website
Data Sharing
We do not sell your personal information. We only share data with:
- Payment processors (Mollie) to process transactions
- Email service providers to send transactional emails
All third parties are required to protect your data in compliance with GDPR.
Data Retention
We retain your data for as long as you have an active license or account with us. You can request deletion of your data at any time by contacting us.
Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at privacy@provoquelabs.com.
Cookies
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.
Contact Us
If you have any questions about this privacy policy, please contact us:
Email: privacy@provoquelabs.com
Provoque Labs is a product of Provoque Media, registered in The Netherlands.